Last Updated: 23-September-2023
At WP360, we strive to provide top-notch website maintenance and support services to our clients. We understand that circumstances may arise where you need to cancel your subscription or request a refund. This Cancellation & Refund Policy outlines the terms and conditions governing cancellations and refunds for our services.
1. Cancellation of Services
1.1 Cancellation Requests: You have the right to cancel your subscription to WP360 at any time. To initiate a cancellation, please click here to contact us through. Please provide your account details and the reason for cancellation.
1.2 Effect of Cancellation: Upon cancellation, your subscription will remain active until the end of the current billing period. We will not prorate or refund fees for unused portions of the subscription term.
2. Refunds
2.1 Refund Eligibility: Refunds may be considered under the following circumstances:
- Unsatisfactory Service: If you are dissatisfied with the quality of our services, please contact us promptly. We will make every effort to address your concerns and resolve any issues. If we are unable to meet your expectations, a refund may be considered at our discretion.
- Technical Issues: If you experience technical issues with our services that prevent you from using them effectively and these issues cannot be resolved within a reasonable time, you may be eligible for a refund.
2.2 Refund Requests: To request a refund, please click here to contact us through and provide details about the issue or reason for your refund request. We will review your request and respond within a reasonable timeframe.
2.3 Refund Process: If your refund request is approved, the refund will be processed within 5-7 days and will be issued to the original payment method used for the subscription. Please note that it may take additional time for the refund to appear in your account, depending on your financial institution.
3. Subscription Renewals
3.1 Automatic Renewals: Subscriptions to WP360 are set to automatically renew at the end of each billing period. If you wish to cancel your subscription before the next renewal, please make sure to do so before the renewal date.
4. Contact Us
If you have any questions or concerns about our Cancellation & Refund Policy or need assistance with canceling your subscription or requesting a refund, please click here to contact us.
5. Changes to this Policy
We may update this Cancellation & Refund Policy from time to time to reflect changes in our services or legal requirements. Any revisions will be posted on our website, and the date of the latest update will be indicated at the top of this page. Your continued use of WP360 after such changes constitute your acceptance of the updated policy.